Shipping Policy

We are committed to promptly delivering Sophia Manor products to you. Here’s what you can expect:

Custom Jewelry Manufacturing: Each custom jewelry piece takes approximately 2-3 business weeks to create. Once manufacturing is complete, we will seek your confirmation before shipping.

Shipping and Delivery: After shipping, orders typically arrive within 6 to 9 business days. Please note that Sophia Manor is not responsible for delays caused by severe weather or other unforeseen conditions. We do not ship to PO boxes. If you modify the delivery address with the shipping company while the parcel is in transit, any resulting delivery delays are your responsibility.

Free Delivery: We offer complimentary delivery to your address. Please be aware that you are responsible for any duties or taxes imposed by local authorities.

Product Changes: If you wish to make any changes to the product before shipment, the manufacturing time will restart from day one.

Delivery Assurance:  While we offer guaranteed delivery and prioritize creating your ring on an urgent basis, please note that any delays caused by the shipping company are beyond our control and we are are not responsible for this situation. We appreciate your understanding in such situations.

Order Tracking:

Customer Service: For assistance with order tracking, contact our customer service team at support@sophiamanor.com. Thank you for choosing Sophia Manor!